School Report FAQs
How do I find out my school code and password in order to log on?
If you have not yet placed an order or don’t know/don’t remember your school code and password, please send an email to firstname.lastname@example.org.
Can I pay with a purchase order?
The online system has two payment options; credit card or invoice. If you pay by credit card, your reports are available to be run the same day. If you prefer to have your institution send a check, you can choose to pay by invoice.
When you choose to pay by invoice, the last screen of the purchase process is the official invoice. The invoice can be printed and submitted to your accounts payable department so that a check can be issued and mailed to the Federation with the invoice. Please do not send a purchase order - use the invoice you printed at the time you registered online for your report.
What is the “My Students” listing?
The “My Students” listing is a critical component of the school report process. Immediately prior to running each report you should review “My Students” to verify that all the students on the listing did indeed graduate from your institution. If you find a student listed that did not graduate from your program, there is a link to “Request a Correction” for each graduating class on the "My Students" page. Remember to review the “My Students” listing prior to running every report.
Additionally, you can view the “My Students” listing to see how many candidates have tested (and when they tested) so that you can decide when the best time is to run your report. For instance, you probably would not want to run a report that includes candidates for 2012 if only a small portion of those candidates have tested.
Why do my reports expire after 30 days?
The Federation simply does not have the “storage space” to maintain all school reports for an unlimited period of time. Instead, you should print the reports or save them as Excel files on your own computers so that you have a permanent record.